Triquestra Infinity RMS for RD1 key benefits

• Caters to the unique challenges of mixed trade and retail businesses
• Identical application across all sales channels so the customer experience remains the same in store, via call centre, online or on-farm
• Staff experience improves with easy-to-use system -- and customer service improves by extension
• Fast and reliable system with high level of data integrity due to unique Linker component 
• Very scalable with easy upgrade path, regardless of customisation

You can also see this video on the Triquestra YouTube Channel and read the full RD1 case study.

RD1 is New Zealand's leading rural supplies retailer, 100% owned by Fonterra. Its major market is dairy farmers and it operates bricks and mortar stores, an e-commerce site, call centre and mobile on-farm services. The team at RD1 needed a retail management system that would help them to execute their promise of ‘great service, low prices’, now and in the future. 

In this new video case study RD1 managers Roger Lamb and Andrew Singers talk about how the Infinity RMS solution has transformed their customer service across all their sales channels.