Infinity POS Software Support
In retailing down time is lost money. So support for Infinity POS software is always on hand. You’re supported all the way. To ensure you receive the level of support you require for our retail point of sale system, we operate two global helpdesks, and offer a range of comprehensive and flexible support options.
Infinity POS software helpdesks
Our two 24x7 helpdesks located in the United Kingdom and New Zealand provide POS software support, training, servicing, upgrades and maintenance for Infinity POS systems worldwide.
Training and certification for Infinity POS software
We offer a range of POS software courses to enable an in-house support team to provide Tier I support. Our local partners can also provide in-market support.
More about Infinity POS software training and certification
Even if you have your own full in-house support team we can provide training and second level support for your POS system. We will work with you to identify the best solution for your needs.
Infinity POS software rollout phase
During the rollout of a new Infinity POS software solution, additional support is tailored to each stage as the project moves through implementation, go-live and business as usual phases.
Typically, you need more support in the weeks immediately following POS system go-live and the need for support reduce steadily after the first month of operation.
Infinity POS software case studies
Onsite POS system support resource
We often provide onsite support resources at a customer’s premises in the lead up to, and during, go-live of your POS system.