Order management has never been this simple or transparent


Your customers expect an easy purchase process, convenient delivery and collection options and stress-free returns. To maximise profit in delivering this customer experience, you need a single view of inventory and the ability to fulfil orders from anywhere within your business.



Whether connected to a third party eCommerce system, or  its own eCommerce solution, Infinity consolidates sales and inventory across physical, online and mobile channels and supports a range of fulfilment options. 

This consolidated view helps you offer consistent pricing, promotions and rewards, reduces your costs by helping minimise overall inventory holding and enables order fulfilment from the most profitable channel.


Single view of stock leads to higher returns

Infinity lets you consolidate your inventory from all locations – warehouse, individual store, on order – and make it available to sell anywhere, at any time by website, store or call centre staff. You’ll increase gross margins while reducing your average inventory holding.

Increase foot traffic and decrease delivery costs

With Infinity, you can give customers direct access to your inventory, creating a superior experience. They can see which stores are carrying the item they want and through a click-and-collect process, either purchase or reserve the item online, then visit the store, knowing that what they want is available for pick up and encouraging them to buy more than what they came for. 


Make sure inventory is in the right place at the right time

Infinity users can easily allocate inventory by channel based on retail seasons, geographic locations and where/when your shoppers are most likely to want to engage with you. 


Return anywhere

Increase your online conversion and customer confidence with Infinity’s simple and cost effective return process capability. By enabling returns in store, no matter how the item was purchased, you minimise handling costs and can flag returned inventory as available for the next cross-channel customer. With Infinity, you can manage the entire return process including return payment transactions, price validation, inventory re-allocations, notifications and customer record updating. 

Improve profitability with increased omnichannel fulfilment

Infinity makes it possible to introduce new ways to fulfil orders profitably, including ship-from-warehouse, ship-from-store, ship-to-store, collect-in-store.  

See Infinity's other specialties